Privacy Policy

Welcome to Luxur. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use www.Luxur.ae and the Luxur mobile application (the "Platform").

By using our Services, you agree to the handling of your information as described in this Privacy Policy.

Information We May Collect

Information you provide by filling out forms, including registration and contact forms.
Details provided during competitions, reviews, or feedback submissions.
Records of any correspondence with us.
General, aggregated, non-personal information.
Mobile device and location data if using our app.
Details of transactions and order fulfilment.
Device information such as IP address and browser type.
Information from third parties if you consented to share it with us.
Other information necessary to improve your experience on the Platform.

How We Use Your Information

To provide you with requested services and products.
To offer location-based services and personalized content.
To improve our services and enhance your experience.
To notify you about service changes and updates.
For internal purposes to develop and improve our Platform.

Information Disclosure

We may share your information with affiliated and non-affiliated businesses for order fulfilment and services.
We may use your information for marketing and promotional communications.
Your information may be disclosed if we sell our business or for legal protection.
We may share data with fraud prevention and credit risk reduction partners.

Please note, external websites linked on our Platform have their own privacy policies. We are not responsible for their practices.

How We Store Your Information

Your information may be processed by our staff or our suppliers in various locations. We will retain your information only as long as necessary to fulfil our obligations or as permitted by law.

Security Measures

We use encryption, firewalls, and access controls to protect your data. However, transmission over the internet is not completely secure. Please keep your password confidential and sign out from shared devices.

Managing Your Information

You can view and update your personal information via your account settings. Disabling cookies may limit your access to certain site features.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on the Platform and are effective immediately. Please review this page regularly to stay informed.

Contact Us

If you have any questions or concerns regarding your information, please contact us at support@luxur.ae.