FAQ
Q: How can I track my order?
You can track your order by logging in to your Luxur account. Once you have logged in, you will be able to find the tracking details for your order.
Q: What is your returns policy?
At Luxur, we take care of everything from manufacturing to quality check to last-mile delivery. We believe you won't need to return. Please contact our customer service team for further assistance.
Q: How can I contact customer service?
You can contact our customer service team by phone, email at help@luxur.ae or through our website. Contact details are available on our website.
Q: How do I contact the courier for my Luxur order?
Please reach out to our customer service team at info@luxur.ae or call us at +971-56-557-0001.
Q: Does Luxur offer international delivery?
Yes, Luxur offers international delivery to select countries. For more information, please visit our Shipping & Returns page.
Q: Is there a way to track my Luxur order?
Yes, you can track your Luxur order by visiting our Order Status page and entering your order number. You can also contact our customer service team at help@luxur.ae or call us at +971-56-557-0001 for more information.
Customer Care
Have any questions or concerns? We’re always ready to help! Fill the form below or drop us an email at help@luxur.ae.
Customer Care
Have any questions or concerns? We’re always ready to help! Fill the form below or drop us an email at help@luxur.ae.