FAQ
Welcome to Luxur! Here are some frequently asked questions to help you with any queries you may have.
Q: How can I track my order?
A: You can track your order by logging in to your Luxur account. Once you have logged in, you will be able to find the tracking details for your order.
Q: What is your returns policy?
A: At Luxur, we at most take care of everything that you buy from manufacturing to quality check to till last-mile delivery. So we believe you wont return. Please contact our customer service team and they will be able to assist you further.
Q: How can I contact customer service?
A: You can contact our customer service team by phone, email help@luxur.ae or through our website. Our contact details can be found on our website.
Q: How do I contact the courier for my Luxur order?
A: To contact the courier for your Luxur order, please reach out to our customer service team at info@luxur.ae or call us at +971-56-557-0001.
Q: Does Luxur offer international delivery?
A: Yes, Luxur offers international delivery to select countries. For more information on our international delivery policy, please visit our Shipping & Returns page.
Q: Is there a way to track my Luxur order?
A: Yes, you can track your Luxur order by visiting our Order Status page and entering your order number. You can also contact our customer service team at help@luxur.ae or call us at +971-56-5570001 for more information.
CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at +971-56-557-0001 or send us an email at help@luxur.ae